Top 5 Amenities Residents Want

Residents on the hunt for a new apartment aren’t just looking for a place to live. They’re looking for a new, better way to live. Today’s residents expect their apartment to be tailored to their needs and their preferences. They’re looking for a building that listens to and responds in kind to their feedback, but also anticipates their needs.

To help delight your residents, we’ve put together a list of the top 5 tenant amenities to have in your building.

Designated Amenity Spaces

Designated spaces for certain programming or activities are one of the most sought after amenities. Gyms are a critical part of your tenants’ routine. The design of your gym should make a tenant feel like it was built for them, and their workout. Your goal should be to enhance that sense of energy and enthusiasm they have when hitting the gym for a workout. Taking a thoughtful approach to your gym can open up opportunities to make residents happier and healthier.

For example, The Waypointe, our Connecticut residential building, has one fitness room for strength training and another for cardio exercise. With this layout, residents can choose the environment that’s more focused on the kind of workout they want to be doing. This type of amenity makes the residents feel like their needs are being not only met but anticipated.

Package Delivery

We’re in the age of e-commerce. The anticipation of ordering something online is only matched by the satisfaction of getting the package you’ve been waiting on. That feeling is cut short when a resident has to go looking for a missing package or sift through an unorganized mailroom for it.

Buildings need to recognize the importance of carefully fielding and organizing packages. The little touches like offering package delivery right to residents doors can make a massive difference in resident satisfaction.

Easy Communication with Building Staff

Residents shouldn’t have to go to great lengths to contact you. They expect their favorite brands and businesses to be able to answer their questions via message, chat, or over the phone. They expect the same from their building.

To make our residents feel heard, and to give them a next-level experience, we make sure the building staff is available in-person, online, over the phone, or through our Hello Alfred app.

Curated Experiences

A building is defined by the community around it. Hosting custom experiences and curated events for residents that incorporate unique community vendors is a great way to entertain residents and introduce them to something new.

Curated events give residents a sense of place while helping them discover the larger community around them. We recommend bringing in local vendors unique to your area as well as national brands residents know and love.

Community

Residents want social ties within their buildings. They want home to feel like a place that extends beyond their apartment door. A critical aspect to that sense of belonging is community. By hosting curated experiences and communal events, you open up more opportunities for residents to connect with one another and develop bonds that make them happier, and more likely to be long term residents in your building.